Browsing Radovi istraživača / Researchers' publications by Subject "University Libarary “Svetozar Marković”"
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Measuring the Satisfaction of Library Users: the Application of SERVQUAL Model / Merenje zadovoljstva korisnika biblioteka: primena SERVQUAL modela
(Beograd : Bibliotekarsko društvo Srbije, Belgrade : Serbian Library Association, 2017)